Perceived internal employability as a key factor in organisational citizenship behaviour and intention to quit

Authors

  • María del Carmen Saorín-Iborra
  • Ángela María Sánchez Sánchez-Manjavacas

Keywords:

Perceived internal employability, job satisfaction, organizational citizenship behavior (OCB), intention to quit (ITQ)

Abstract

The characteristics of many labor markets show the failure to secure
long term employment, so employability appears as a guarantee of
professional success. The main goals of this paper are to analyze the
impact that internal employability has on intention to quit (ITQ) and
on the development of organizational citizenship behavior (OCB). Job
satisfaction is presented as the intervening variable in these
relationships. The research model proposed is analysed empirically.
Evidence shows the positive influence of perceived internal
employability on job satisfaction. However, although it can be
concluded that job satisfaction decreases intention to quit, the findings
for organizational citizenship behavior are inconclusive. Moreover, the
negative relationship between ITQ and OCB is supported. Finally, to
conclude we argue that the psychological contract can be reinforced
through greater professional recognition, a higher level of
organizational communication, and greater involvement as well as
professional initiative.

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Published

31.07.2013

Issue

Section

Business/Management: Research Papers

How to Cite

Perceived internal employability as a key factor in organisational citizenship behaviour and intention to quit. (2013). Tourism & Management Studies, 9(2), 93-99. https://www.tmstudies.net/index.php/ectms/article/view/589

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