Vol. 22 No. 4 (2026)

Tourism/Hospitality: Research Papers

• An AI-Enhanced Bibliometric Analysis of Customer Feedback and Hotel Performance in Hospitality

  Marta Morgado Neves, Nuno Antonio, Sergio Moro

  1-17

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• Smart Technologies in Festival Experiencescapes: Personalization Receptivity, Anticipated Immersion, and Loyalty Intentions

  María Fernández-Bo, María Concepción Parra-Meroño, Aurora González-Vidal

  19-36

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