The role of transformational leadership and innovation adoption in restaurant performance

Authors

  • Sara Joana Gadotti dos Anjos University of Vale do Itajaí - UNIVALI
  • Vitor Roslindo Kuhn University of Vale do Itajaí - UNIVALI

Keywords:

Innovation adoption, Transformational leadership, Restaurant performance, Menu innovations, Innovativeness

Abstract

The objective was to analyse the innovation influenced by transformational leadership in restaurant industry performance. The online questionnaire was applied via Amazon Mechanical Turk. Data collection reached 254 restaurant sector professionals, and their responses were analysed using descriptive statistics, correlation, and multiple regression. The results indicated that the innovation dimensions (menu, experiential, promotion, and technology) correlate positively and highly with transformational leadership. Innovations' impact and predictive power on restaurant performance were assessed, with leadership level as a weighting. The innovations related to the menu have the highest positive impact, followed by the innovations in promotion and experience. However, the innovation in technology had no significant impact. The result of the study provides theoretical and empirical contributions to the restaurant industry, generating propositions of innovative actions and highlighting the importance of transformational leadership. In the end, innovation is a critical part of any strategy to strengthen competitiveness and must be actively managed by leadership, stimulating the generation of new ideas and their conversion into marketable solutions.

Author Biographies

  • Sara Joana Gadotti dos Anjos, University of Vale do Itajaí - UNIVALI
    PhD in Production Engineering and Professor of the Graduate Master's and Doctorate Program in Tourism and Hospitality at UNIVALI. Postdoctoral in Spain in Quality Management in Tourist Destinations and Communication Management in Tourist Destinations in Portugal. Researcher with extensive experience and academic contributions in Destination Excellence Management, Service Quality, Innovation, Motivation, Human Resources, Tourist Behavior and Hotel Management.
  • Vitor Roslindo Kuhn, University of Vale do Itajaí - UNIVALI
    Bachelor in Gastronomy and Master in Tourism and Hospitality from UNIVALI. Doctoral student of the Graduate Program in Tourism and Hospitality at UNIVALI. Professor in the area of Gastronomy and Hospitality in undergraduate courses. Researcher involved in research projects with interests in Innovation, Service Quality, Food Enterprise Management and Value Creation.

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31.01.2024

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Business/Management: Research Papers

How to Cite

dos Anjos, S. J. G., & Kuhn, V. R. (2024). The role of transformational leadership and innovation adoption in restaurant performance. Tourism & Management Studies, 20(1). https://www.tmstudies.net/index.php/ectms/article/view/1941

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