Editors: José António C. Santos, Margarida Custódio Santos, Alfonso Vargas Sánchez
Table of Contents
Tourism/Hospitality: Research Papers
| touristic destination image in light of the service dominant logic of marketing | |
| Edar da Silva Añaña, Francisco Antonio dos Anjos, Melise de Lima Pereira | 7-18 |
| Determination of tourist flow patterns in a low mountain study area | |
| Borbála Benkhard | 19-31 |
| State of the art of pricing policy in air transportation: network carriers vs. low-cost airlines | |
| Christian Wehner, Jesús Manuel López-Bonilla, José António C. Santos | 32-40 |
| Positive psychology & tourism: a systematic literature review | |
| Soraia Garcês, Margarida Pocinho, Saul Neves Jesus, Michael Stephen Rieber | 41-51 |
| Economic and image impacts of Summer Olympic Games in tourist destinations: a review of the literature | |
| Luciana Brandão Ferreira, Marina Toledo de Arruda Lourenção, Janaina de Moura Engracia Giraldi, Jorge Henrique Caldeira De Oliveira | 52-63 |
Business/Management: Research Papers
| Analyzing customer profitability in hotels using activity based costing | |
| Ana Rita Faria, Leonor Ferreira, Duarte Trigueiros | 65-74 |
| Forgotten customers, inclusive customers: personal values and coproduction of physically disabled person in leisure consumption | |
| Nuno Álvares Felizardo Jr., Irene Raguenet Troccoli, Patricia Leite da Silva Scatulino | 75-84 |
| Managing Intangibles Relational Capital for the sustainability of the Energy Sector in the Social Media | |
| Ana Maria Casado-Molina, Célia M.Q. Ramos, Francisco Cabrera | 85-93 |