J. L. Ruizalba-Robledo and M. Vallespín-Arán, “Empirical analysis of the constituent factors of internal marketing orientation at Spanish hotels”, Tour Manage Stud, vol. 10, pp. 151–157, Jan. 2024, Accessed: Apr. 27, 2024. [Online]. Available: https://www.tmstudies.net/index.php/ectms/article/view/614