WILKS, Daniela; HEMSWORTH, Kevin. SOFT SKILLS AS KEY COMPETENCIES IN HOSPITALITY HIGHER EDUCATION: MATCHING DEMAND AND SUPPLY. Tourism & Management Studies, [S. l.], v. 7, p. 131–139, 2012. Disponível em: https://www.tmstudies.net/index.php/ectms/article/view/342.. Acesso em: 27 apr. 2024.