KATZ, Marsha; LAVAN, Helen. RESOLUTION OF EMPLOYEE CONFLICTS IN THE HOSPITALITY SECTOR IN THE UNITED STATES: AN ANALYSIS OF ARBITRATED AND LITIGATED CASES. Tourism & Management Studies, [S. l.], p. 1032–1035, 2012. Disponível em: https://www.tmstudies.net/index.php/ectms/article/view/274.. Acesso em: 28 apr. 2024.